Frequently Asked Questions
Everything you need to know about your Minnie Rose experience.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
How should I care for my cashmere garments?
To maintain the luxury feel of your Minnie Rose cashmere, we recommend professional dry cleaning or hand washing in cold water with a mild detergent and laying flat to dry.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. Once your order has left our warehouse, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service.
How do I determine my size?
A detailed size guide is available on each product page. Our styles generally run true to size, but we recommend checking the specific measurements provided for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.